🚚 Shipping Policy

1. Vendor Fulfillment

Odisha Healthcare operates primarily as a marketplace platform and does not directly handle the shipping of products. Each vendor listed on the Platform is solely responsible for the fulfillment and delivery of their respective products.

• Estimated delivery times are displayed on individual product pages.
• Delivery timelines may vary depending on product type and vendor location.
• Logistical factors and regional conditions may affect delivery schedules.

2. Shipping Costs

Shipping charges are determined by the respective vendors and may vary based on:

• Delivery location
• Product weight and dimensions
• Selected shipping method

Applicable shipping fees are displayed at checkout before order confirmation.

3. Tracking Information

Vendors may provide tracking details once an order has been dispatched.

• Tracking information is typically shared via order confirmation email.
• Customers may also receive updates directly from the vendor.
• If tracking details are unavailable, customers should contact the vendor directly.

4. Delivery Issues

All matters related to product delivery — including delays, lost packages, or damaged items — must be addressed directly with the vendor responsible for fulfillment.

Odisha Healthcare acts solely as a facilitator between buyers and vendors and is not liable for shipping-related issues.

5. Acknowledgment

By placing an order through Odisha Healthcare, you acknowledge and agree to the terms outlined in this Shipping Policy.